Digital Transformation Management

The application of technology to real business methods, delivering new outcomes, improved processes, better brand awareness and customer experience.

We offer an established digital transformation consultancy service in key sectors such as Health, Tourism, Corporate, Transport, Retail, Hospitality and Constuction.

We deliver improved operational process performance and positive customer experience through increased engagement. We achieve this by blending hardware, software, content and business.

Digital transformation (DT) is the process by which the application of technology is applied to real business methods to deliver new outcomes, improved processes, better brand awareness and customer experience.

Benefits of Digital Transformation:

Better operational methods
Improved service delivery
Better “joined up” connectivity – “the internet of things: (IOT)”
Improved communication and sharing of information (Big Data)
Allowing 360-degree business analysis

Digital technology is wide ranging and within the term there are areas where we have special expertise. These include:

Digital signage and communication systems
Meeting and Boardroom technology
Smart applications
Bespoke software integration
Radio Frequency Identification Data (RFID)
Security and Access control / recognition technology
Touch screen kiosks and information systems
Booking and ticketing systems
Epos
Building utilisation including heat mapping and wayfinding

We adapt the following principals:

Consultative approach
Establish the Clients (including all stakeholders) requirements and their resources
Investigate the options and technology matched to budgets, expectations and current ability
Create a roadmap that allows the client flexibility and scalability to deploy the technology efficiently and effectively
Roll out any solution using an “agile” approach to the project management
Evaluate and deliver improvements where needed as the project develops

 
 

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Print, design and communication